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Thailand's First & Largest Crypto-Currency Trading Company

 I'm not receiving emails.

Problem:

I did not receive an email, such as sign up email, withdrawal confirmation email or other system email.

Solutions:

Solution 1:

Check your email junk/spam folder to see if the email has been marked as junk mail.

Solution 2:

If you are using @hotmail, @outlook.com or @live.com email; Microsoft often blocks a wider range of emails, and so you should add us to your "Safe Sender" list.

To do this go to your account settings: https://outlook.live.com/owa/?path=/options/safesenderslist

And add the following email addresses to your Safe List:

Solution 3:

If you are using a private email server, contact your server admin and check your server logs to find filter which is block emails.

 

 
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Contact us :


Bitcoin Co. Ltd.

+662-552-2977

08:00 - 22:00

43/1031 Ramintra Road, Bangkhen, Bangkok, 10220

2014-2018 Bitcoin Co. Ltd.

 
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