Welcome to Support Desk

Thailand's First & Largest Crypto-Currency Trading Company

 How long do deposits take to get approval?

Thai Baht deposits will be approved automatically within about 15 minutes provided that you have uploaded a clear machine readable receipt, the amount you deposited was the exact correct amount, and all other details match.

If there is any mismatch on the deposit amount (no more Than 10%), the receipt is not machine readable, or some other details need inspection, then your deposit will need to be manually approved. Please allow up to 24 hours for approval.

We request that you wait 24 hours before opening a ticket about a pending deposit.

 

Crypto deposits will be automatically added to your available balance once they have enough confirmations on their blockchain network.

Below is a list of how many confirmations each coin requires:

 

 
Was this article helpful? yes / no

Article details

 

 

Support information

Provided for :


Contact us :


Bitcoin Co. Ltd.

+662-552-2977

08:00 - 22:00

43/1031 Ramintra Road, Bangkhen, Bangkok, 10220

2014-2018 Bitcoin Co. Ltd.

 
Powered by Help Desk Software HESK, brought to you by SysAid